How your telehealth consultation will work
Where appropriate, you can now have your consultation with one of our specialist GPs online via a video call or telephone call.
You can connect with our doctors via your phone, tablet or computer, and to keep things super simple, we will join you directly on our secure online platform, or simply a phone call - no need for special equipment, downloading apps or creating accounts etc.
How do I Set Up My Appointment?
Request an appointment via our online form and we'll be in touch asap via email or phone to schedule your consultation. Or simply call us on 02 9411 3411.
Our triage will:
Discuss your requirements or concerns.
Select an appropriate doctor and suitable consultation length.
Select a convenient appointment time.
Advise you of the costs.
Take your payment.
Following your call, we'll send you a confirmation email with all your appointment details
We'll also send you an SMS reminder before your appointment if appropriate.
Our Clinic 66 Triage is waiting for your call & will recommend the best appointment option for you.
Call 02 9411 3411 or Request an Appointment Online & they'll be in touch asap
What do I need to make a video call?
A smartphone, laptop computer, desktop computer or tablet.
A good connection to the internet. If you can watch a video online (e.g. YouTube) you can make a video call.
A private, well-lit area where you will not be disturbed during the consultation.
Web-camera, speakers and microphone (usually already built into laptops or mobile devices).
Video Calls are completed via our secure online platform, so there is no need to download apps or create an account, just enter the URL into your preferred web browser and you will be connected with your doctor at the time of your appointment.
If you are concerned in any way about your privacy and security, we would recommend requesting a telephone consultation rather than a video consultation.
What kinds of Consultations can be done & How Much does a Video Call Cost?
The video call is free (except for your internet usage). However the regular costs of a consultation still applies as does your standard Medicare rebates.
We have several consultation lengths available to cover different kinds of appointments, as well as Specialist appointments which will require a referral.
Long Consult = $170
Consultations that require over 40 minutes. This would include an initial endometriosis/adenomyosis investigation where no background information is provided via our questionnaire and pain diary.
Specialist = $150
Specialist appointments require a referral from one of our specialist GPs.
If you can, connect to a home or work wi=fi network to avoid using your mobile data allowance
How much internet data will you use?
A video consultation uses less than half of the data you would use while watching a YouTube video in High Definition - That’s roughly 230Mb on a mobile device, and 450Mb on a PC for a 20 minute call via Skype or FaceTime.
Data use is less on lower-speed internet connections, or if you’re using a less powerful computer, tablet, or smartphone, but these factors can also reduce the overall quality of the call.